Frequently Asked Questions
Everything you need to know about shopping with Connolly.
What is your standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items and intimate apparel are final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for personalized advice.
Are your materials sustainably sourced?
At Connolly, we prioritize ethical craftsmanship. We work exclusively with certified suppliers who meet our high standards for environmental impact and fair labor practices, focusing on high-quality natural fibers.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Affirm in select regions.