Returns & Exchanges
At Connolly, we strive for perfection in every garment, but if your selection is not quite right, we offer a seamless return process within 30 days of delivery. All items must be returned in their original, unworn condition with all designer tags and packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Secure Packaging
Place the items in their original shipping box or a similar protective mailer, ensuring all original labels and protective bags are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous tracking information.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your receipt; once received, our team will process your refund or exchange within 5-7 business days.